In Room Dining Server

The Post Oak; Houston (TX); On-site; USD 8,265 - 16,531; Full time

Benefits offered by this job

Paid Time Off

401K

Employee discounts

Advancement opportunities

Complimentary parking

Colleague meals

Volunteer opportunities

Job summary

The Post Oak in Houston is seeking an In-Room Dining Server to join the Forbes Five-Star hotel. You will deliver food and beverages to guests in their rooms and set up tables per order, while upholding service standards.

Responsibilities include taking orders by phone or in person, communicating dietary needs to the kitchen, answering menu questions, maintaining cleanliness, and ensuring safety and compliance with wage/tip regulations.

Qualifications

• 1-2 years of hotel experience.
• Ability to carry food and beverage trays safely and professionally.
• Strong attention to detail and listening skills.
• Previous hotel luxury or Forbes experience preferred.
• Ability to work nights, weekends, and holidays.
• Follow safety and service standards.

Responsibilities

• Serve food and beverages to guests in hotel rooms.
• Set up tables and fulfill room-service orders.
• Take orders by phone and in person as needed.
• Communicate dietary restrictions to the kitchen.
• Answer questions about menu selections.
• Ensure cleanliness by clearing and returning items.
• Close out shifts, restock, and maintain work areas.
• Comply with company policies and tip regulations.

Skills

Hotel experience

Tray carrying

Attention to detail

Listening skills

Flexibility

Luxury/Forbes experience

Job description

Overview

The Post Oak Hotel is seeking an In-Room Dining Server to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.

The In-Room Dining Server will be responsible for serving food and alcoholic beverages to guests in their hotel rooms and setting up tables according to order placed while following service standards.

Responsibilities

• Assist in taking order through the phone and in-person as needed
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Answer questions on menu selections
• Pick-up trays and clean tables as needed to ensure cleanliness
• Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
• Complete closing duties, including restocking items, cleaning as needed, etc.
• Follow all company and safety and security policies and procedures
• Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications
• Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements

Qualifications

• Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
• 1-2 years of hotel experience
• Ability to carry food and beverage trays safely and professionally
• Strong attention to detail and ability to listen effectively
• Previous hotel experience, luxury or Forbes experience preferred
• Ability to work flexible schedules, including nights, weekends and holidays is required
• Physical demands:
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
  • Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds
  • Stand, sit, or walk for an extended period of time or for an entire work shift

What we offer you

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities
• Complimentary parking and colleague meal

Disclaimer

The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Posted Salary Range

USD $5.50 - USD $5.50 /Hr.

Tipped Position

This position earns tips