In-Room Dining Server — Luxury Hotel, Tips Included, Benefits

The Post Oak; Houston (TX); On-site; USD 8,300 - 14,000; Full time

Benefits offered by this job

Paid Time Off

401K

Opportunities for advancement

Employee discounts on dining/retail/h8

Job summary

The Post Oak Hotel, a Forbes Five‑Star property in Texas, seeks an In-Room Dining Server to deliver exceptional service to guests in their rooms and to set up dining areas per order. This role emphasizes professionalism, hospitality, and strict adherence to service standards in a luxury setting.

The position involves taking orders by phone or in person, coordinating with the kitchen on dietary needs, and maintaining spotless work and guest areas while complying with safety and wage/tipping

Qualifications

• 1–2 years of hotel experience.
• Ability to carry food and beverage trays safely.
• Strong attention to detail and listen effectively.
• Previous luxury or Forbes experience preferred.
• Ability to work flexible schedules, including nights, weekends and holidays.

Responsibilities

• Assist in taking order through the phone and in-person as needed.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Answer questions on menu selections.
• Pick-up trays and clean tables as needed to ensure cleanliness.
• Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
• Complete closing duties, including restocking items, cleaning as needed, etc.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
• Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements.

Skills

Hotel experience

Tray carrying

Attention to detail

Flexible schedule

Guest service

Job description

The Post Oak Hotel, a Forbes Five‑Star property in Texas, seeks an In-Room Dining Server to deliver exceptional service to guests in their rooms and to set up dining areas per order. This role emphasizes professionalism, hospitality, and strict adherence to service standards in a luxury setting.

The position involves taking orders by phone or in person, coordinating with the kitchen on dietary needs, and maintaining spotless work and guest areas while complying with safety and wage/tipping