In-Room Dining Associate – Luxury Guest Experience

The Post Oak; Houston (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Benefits plans

Paid time off

401K

Advancement opportunities

Diversity valued

Employee discounts

Volunteer opportunities

Free parking & meals

Job summary

The Post Oak Hotel is seeking an In-Room Dining Order Taker to join its Forbes Five-Star team in Houston, TX. You will take guest orders by phone and in person, and must know the menu to upsell items where appropriate.

Responsibilities include accurately posting orders to the POS, communicating dietary needs, and maintaining a spotless service area while upholding The Post Oak’s standards of excellence.

Qualifications

• High School diploma or equivalent or hotel-related experience.
• 1-3 years restaurant experience; luxury or Forbes hotel experience preferred.
• Strong active listening, detail orientation, and ability to manage multiple priorities.

Responsibilities

• Take guest orders via phone and in-person.
• Communicate special dietary needs to kitchen staff.
• Post orders correctly in POS system for kitchen communication.
• Maintain cleanliness of work and guest areas.
• Complete closing duties and restock items.
• Follow safety policies and report hazards.

Skills

Active listening

Attention to detail

Multitasking

Flexible schedule

Education

High School diploma or equivalent

Tools

POS system

Job description

The Post Oak Hotel is seeking an In-Room Dining Order Taker to join its Forbes Five-Star team in Houston, TX. You will take guest orders by phone and in person, and must know the menu to upsell items where appropriate.

Responsibilities include accurately posting orders to the POS, communicating dietary needs, and maintaining a spotless service area while upholding The Post Oak’s standards of excellence.