In-Room Dining Leader – Luxury Resort

Four Seasons; Kapolei (HI); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

401k Contribution after 30 days

Medical, Dental & Vision via Kaiser or

HMSA We can't split

Job summary

Four Seasons Resort O’ahu at Ko Olina is seeking an In-Room Dining Supervisor with a passion for excellence and aloha spirit. You will lead the In-Room Dining team, ensure high standards, and coordinate with other departments to deliver a distinctive guest experience.

The role requires fluent English, strong communication, and at least one year in a similar environment with solid knowledge of food & beverage. We offer benefits, onsite parking and complimentary meals as part of the package.

Qualifications

• Fluent in English, both verbal and written.
• Excellent communication skills and guest interaction abilities.
• Knowledge of food and beverage and related service standards.
• Attention to detail and problem-solving abilities.
• Ability to operate F&B computer systems.

Responsibilities

• Select, train, lead, motivate and coach In-Room Dining staff to meet standards.
• Be visible in operation, recognize staff, handle guest requests and complaints.
• Describe quality of food and beverage items and knowledge of wine/spirits.
• Attend operational meetings for coordination between departments.
• Monitor facilities and equipment and suggest improvements.
• Assist with service of taking orders, presenting and delivering to rooms.
• Assist with cleanliness of operational areas.

Skills

English fluency

Communication skills

Guest service

Attention to detail

F&B knowledge

Tools

POS systems

Job description

Four Seasons Resort O’ahu at Ko Olina is seeking an In-Room Dining Supervisor with a passion for excellence and aloha spirit. You will lead the In-Room Dining team, ensure high standards, and coordinate with other departments to deliver a distinctive guest experience.

The role requires fluent English, strong communication, and at least one year in a similar environment with solid knowledge of food & beverage. We offer benefits, onsite parking and complimentary meals as part of the package.