In-Room Dining Experience Coordinator

Four Seasons Hotels and Resorts; Lanai City (HI); On-site; USD 42,000 - 68,000; Full time

Job summary

Four Seasons Resort Lanai is seeking an In Room Dining Coordinator who will manage guest dining requests with flawless communication and a passion for exceptional service. The role focuses on coordinating in-room orders via phone, iPad, and messaging platforms, ensuring timely delivery and seamless guest experiences.

Ideal candidates will thrive in a luxury hospitality environment, collaborating with the kitchen and room service teams to uphold Four Seasons’ standards.

Qualifications

• Work authorization required.

Responsibilities

• Manage guest in-room dining orders via phone, iPad, and messaging platforms with accurate communication to the kitchen.
• Coordinate timely delivery of in-room dining orders by Room Service servers to maintain food quality and elevate the guest experience.
• Ensure accurate close of guest checks and record charges and gratuities in the system.

Job description

Four Seasons Resort Lanai is seeking an In Room Dining Coordinator who will manage guest dining requests with flawless communication and a passion for exceptional service. The role focuses on coordinating in-room orders via phone, iPad, and messaging platforms, ensuring timely delivery and seamless guest experiences.

Ideal candidates will thrive in a luxury hospitality environment, collaborating with the kitchen and room service teams to uphold Four Seasons’ standards.