In-Room Dining Concierge for Luxury Resort

One&Only Resorts; Big Sky (MT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Health Savings Account

Paid time off

Dining benefits

Uniform provided

Transportation to/from resort

Discounts at F&B outlets

housing assistance

Ski pass

Job summary

One&Only Moonlight Basin in Big Sky, Montana invites an In-Room Dining Order Taker to be the first contact for guests, handling orders, tray pickups, and amenities via phone to deliver a memorable in-room dining experience.

You will work in a full-time role year-round, supporting the In-Room Dining team, coordinating with Kitchen and Servers, and ensuring accurate billing while upholding One&Only standards and a warm hospitality style.

Qualifications

• High school diploma or equivalent preferred.
• Previous serving experience required.
• Excellent oral communication skills required.

Responsibilities

• Answer telephone with courteous etiquette to process orders and describe items vividly.
• Communicate guest orders to the kitchen and coordinate delivery to guest rooms by servers.
• Anticipate guest needs and respond promptly to concerns and requests.
• Coordinate amenity deliveries and ensure prompt and accurate fulfillment.
• Complete Room Service paperwork for proper billing.
• Dispatch servers to handle requests and clear trays after dining.
• Be knowledgeable of all hotel services, facilities and products.
• Perform other duties as assigned by leadership.

Education

High school diploma or equivalent preferred

Job description

One&Only Moonlight Basin in Big Sky, Montana invites an In-Room Dining Order Taker to be the first contact for guests, handling orders, tray pickups, and amenities via phone to deliver a memorable in-room dining experience.

You will work in a full-time role year-round, supporting the In-Room Dining team, coordinating with Kitchen and Servers, and ensuring accurate billing while upholding One&Only standards and a warm hospitality style.