Lux Rooms Intern: Guest Experience & Concierge

One&Only Resorts

Big Sky (MT)

On-site

USD 21,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance 80% employer-covered
Dental, Vision, Life Insurance 100%
401(k) 4% employer match
25 days paid time off
Subsidized housing
Winter season pass program
Complimentary transportation
Complimentary meals on shift
Employee discounts on F&B, wellness, &
Travel discounts at Kerzner properties

Job summary

One&Only Moonlight Basin is offering a Rooms Intern program in Big Sky, Montana. Interns will gain exposure to Connectivity (Concierge), Front Office, Host (Guest Services), and Housekeeping, learning how a luxury resort delivers personalized itineraries, seamless arrivals and departures, and exceptional guest experiences.

Ideal candidates are current hospitality students or recent grads, able to commit to a 90-day internship, with a passion for hospitality and strong communication and

Qualifications

  • Must be a current student or a recent graduate (within 2 years) of a university hospitality program.
  • Must be able to commit to a minimum 3-month (90-day) internship.
  • Prior working experience in hospitality is strongly preferred.

Responsibilities

  • Gain exposure to Rooms operations, with opportunities to experience Connectivity (Concierge), Front Office, Host (Guest Services), and Housekeeping.
  • Develop understanding of guest experience operationally and administratively.
  • Assist with guest requests, reservations, and communications across departments.
  • Support welcome and departure procedures and assist with guest arrivals in a personalized manner.
  • Contribute to delivering a seamless five-star guest experience.

Skills

Communication skills
Interpersonal skills

Education

Hospitality program student or grad

Job description

One&Only Moonlight Basin is offering a Rooms Intern program in Big Sky, Montana. Interns will gain exposure to Connectivity (Concierge), Front Office, Host (Guest Services), and Housekeeping, learning how a luxury resort delivers personalized itineraries, seamless arrivals and departures, and exceptional guest experiences.

Ideal candidates are current hospitality students or recent grads, able to commit to a 90-day internship, with a passion for hospitality and strong communication and

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