In-Person Front Desk & Client Service Associate (Tax Office)

H&R Block, Inc.; Red Oak (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to greet clients and manage appointments in person. You will coordinate check-ins, support daily office operations, and connect clients with the right tax professionals.

This role is in-person, with evenings and weekend availability during tax season, contributing to a welcoming client experience and efficient office workflow.

Qualifications

• Experience in fast-paced client-facing roles.
• Strong interpersonal and communication skills.
• Ability to multitask and stay organized.
• Proficient with basic computer programs and scheduling tools.
• Availability for evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and present a professional first impression.
• Answer calls, schedule appointments and match clients with tax pros.
• Manage client check-in and intake, including document scanning.
• Maintain a clean, organized office to support operations.
• Collaborate with tax professionals to ensure smooth daily work.
• Handle confidential client information with discretion.

Skills

Client service

Communication

Multitasking

Organizational skills

Computer skills

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to greet clients and manage appointments in person. You will coordinate check-ins, support daily office operations, and connect clients with the right tax professionals.

This role is in-person, with evenings and weekend availability during tax season, contributing to a welcoming client experience and efficient office workflow.