Client Service & Front Desk Specialist – Tax Season

H&R Block, Inc.; Saratoga Springs (UT); Presencial; USD 17.000 - 25.000; A tiempo parcial

Descripción de la vacante

H&R Block is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and coordinate appointments in person. You will support daily office operations, check-in clients, and collaborate with tax professionals to ensure a smooth client experience during tax season.

This role is in-person and requires strong communication, multitasking, and organization. Evening and weekend availability is needed to support peak tax periods and office coverage.

Formación

• Experience in fast-paced, client-focused environments.
• Strong interpersonal and communication skills; professional client service.
• Ability to multitask and manage competing priorities.
• Detail-oriented with good follow-through.
• Comfort with basic computer programs and scheduling tools.
• Available to work evenings and weekends during tax season.

Responsabilidades

• Greet clients and be the face of the office.
• Answer phone calls and schedule appointments; match clients with tax professionals.
• Handle client check-in and document intake processes.
• Maintain organized and clean office for a professional client experience.
• Collaborate with tax professionals to support daily operations.
• Protect confidential client information with discretion.

Conocimientos

Client service

Communication

Multitasking

Organization

Microsoft Office

Scheduling tools

Educación

High school diploma

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and coordinate appointments in person. You will support daily office operations, check-in clients, and collaborate with tax professionals to ensure a smooth client experience during tax season.

This role is in-person and requires strong communication, multitasking, and organization. Evening and weekend availability is needed to support peak tax periods and office coverage.