In-Person Eligibility Interviewer — Help Arizonans Thrive

State of Arizona; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid holidays

Paid vacation

Parental Leave

Tuition Reimbursement

Wellness plans

Rideshare subsidy

Job summary

Arizona Department of Economic Security (DES) is seeking a Benefits and Eligibility Specialist to determine eligibility for Nutrition, Medical, and Cash Assistance. This on-site role in Peoria, AZ requires strong customer service and data entry skills.

You will interview clients, collect information, and explain eligibility requirements with empathy via phone and in person. The position includes paid training, daily collaboration with a support team, and opportunities for advancement within the

Qualifications

• Experience in client-facing roles or call centers is a plus.
• Proficient in data collection, documentation and basic math.

Responsibilities

• Determine eligibility for Nutrition, Medical and Cash Assistance.
• Interviews and information gathering via phone and in person as needed.
• Enter data into systems and explain eligibility requirements to applicants.

Skills

Customer service

Communication

Computer literacy

Data entry

Education

High School Diploma or GED

Tools

Google Suite

Microsoft Office

Job description

Arizona Department of Economic Security (DES) is seeking a Benefits and Eligibility Specialist to determine eligibility for Nutrition, Medical, and Cash Assistance. This on-site role in Peoria, AZ requires strong customer service and data entry skills.

You will interview clients, collect information, and explain eligibility requirements with empathy via phone and in person. The position includes paid training, daily collaboration with a support team, and opportunities for advancement within the