In-Person Client Service Receptionist | Evenings/Weekends

H&R Block, Inc.; Banning (CA); On-site; USD 23,000 - 37,000; Part time

Benefits offered by this job

Medical coverage

401(k) plan

Employee assistance program

Fitness center programs

Associate discount program

Insurance

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist to warmly greet clients and manage scheduling in person at the California office. You will support daily office operations and coordinate with tax professionals to connect clients with the right service.

The role emphasizes confidentiality, teamwork, and a professional client experience, with opportunities to advance into tax preparation or office leadership through training and support.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong communication and interpersonal skills for professional client service.
• Ability to multitask and manage priorities throughout the day.
• Excellent organizational skills with attention to detail.
• Proficiency with basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Multitasking

Organization

Computer skills

Evenings/weekends

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist to warmly greet clients and manage scheduling in person at the California office. You will support daily office operations and coordinate with tax professionals to connect clients with the right service.

The role emphasizes confidentiality, teamwork, and a professional client experience, with opportunities to advance into tax preparation or office leadership through training and support.