In-Person Client Concierge for Tax Office

H&R Block, Inc.; Conway (AR); In loco; USD 17.000 - 22.000; Part-time

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person in Conway, AR.

You will work with tax professionals to match clients with the right expert and help maintain a professional, welcoming environment. The role requires strong communication, multitasking, and organizational skills, with availability to work evenings and weekends during tax season.

Competenze

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conoscenze

Interpersonal skills

Communication

Multitasking

Organizational skills

Attention to detail

Formazione

High school diploma/GED

Strumenti

Microsoft Office

Teams

Scheduling systems

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person in Conway, AR.

You will work with tax professionals to match clients with the right expert and help maintain a professional, welcoming environment. The role requires strong communication, multitasking, and organizational skills, with availability to work evenings and weekends during tax season.