In-Person Client Concierge | Tax-Season Receptionist

H&R Block, Inc.; West Memphis (AR); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block, Inc. in West Memphis, AR is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role offers training and a path toward tax preparation or office leadership.

You will handle check-in, document scanning, and collaborate with tax professionals while maintaining confidentiality and a welcoming atmosphere during tax season evenings and weekends.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information with confidentiality.

Education

High School Diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in West Memphis, AR is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role offers training and a path toward tax preparation or office leadership.

You will handle check-in, document scanning, and collaborate with tax professionals while maintaining confidentiality and a welcoming atmosphere during tax season evenings and weekends.