In-Person Client Service Specialist

H&R Block, Inc.; Lindenhurst (IL); Sur place; USD 21 000 - 37 000; Temps partiel

Avantages offerts par ce poste

Medical and prescription coverage

401(k) Plan

Employee Assistance Program

(virtual) fitness center programs

Associate discount program

Business Travel Accident Insurance

Associate Tax Prep benefit

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. This in-person role involves greeting clients, managing scheduling, supporting daily office operations, and coordinating with tax professionals.

You will handle check-in, documents, and maintain a professional office environment while working evenings and weekends during tax season. Training provided.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Detail-oriented with follow-through.
• Proficient with Microsoft Office, Teams, scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Connaissances

Customer service

Communication

Multitasking

Organizational skills

Team collaboration

Computer skills

Formation

High school diploma/GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. This in-person role involves greeting clients, managing scheduling, supporting daily office operations, and coordinating with tax professionals.

You will handle check-in, documents, and maintain a professional office environment while working evenings and weekends during tax season. Training provided.