In-Person Client Service Specialist

H&R Block, Inc.; Madison (MS); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to act as the welcoming first impression for clients.

You will manage client scheduling, support daily office operations, and work alongside a team of tax professionals in person. With training and support, this role can lead toward tax preparation or office leadership, and it requires evening and weekend availability during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Manage client scheduling.
• Support daily office operations.
• Collaborate with tax professionals and office team.

Skills

Interpersonal communication

Team collaboration

Multitasking

Organizational skills

Computer basic skills

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to act as the welcoming first impression for clients.

You will manage client scheduling, support daily office operations, and work alongside a team of tax professionals in person. With training and support, this role can lead toward tax preparation or office leadership, and it requires evening and weekend availability during tax season.