Client Service & Reception Specialist (In-Person)

H&R Block, Inc.; Ozark (MO); On-site; USD 22,000 - 30,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, schedule appointments and coordinate with tax professionals to match clients with the right expert.

This in-person role supports daily office operations, handles confidential information, and contributes to a professional client experience. Training is provided, with evenings and weekend shifts during tax season.

Qualifications

• Experience in fast-paced, client-centric settings.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with MS Office, Teams, scheduling tools.
• Evenings and weekend availability during tax season.

Responsibilities

• Greet clients and provide a professional first impression.
• Manage client scheduling and check-in processes.
• Support daily office operations and document handling.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.
• Maintain office organization and cleanliness.

Skills

Customer service

Interpersonal skills

Multitasking

Office software

Scheduling systems

Evenings/weekends

Education

High school diploma or GED

Tools

Microsoft Office

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, schedule appointments and coordinate with tax professionals to match clients with the right expert.

This in-person role supports daily office operations, handles confidential information, and contributes to a professional client experience. Training is provided, with evenings and weekend shifts during tax season.