In-Person Client Service Specialist

H&R Block, Inc.; Boulder City (NV); On-site; USD 21,000 - 26,000; Part time

Job summary

H&R Block, Inc. in Boulder City, NV is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling and support daily office operations in person.

With training and support, this role can lead to tax preparation or office leadership opportunities. You will greet clients, handle check-in, and collaborate with tax professionals to ensure a smooth, confidential client experience.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.

Responsibilities

• Greet clients warmly and provide a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Communication skills

Fast-paced environment experience

Job description

H&R Block, Inc. in Boulder City, NV is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling and support daily office operations in person.

With training and support, this role can lead to tax preparation or office leadership opportunities. You will greet clients, handle check-in, and collaborate with tax professionals to ensure a smooth, confidential client experience.