Client Concierge & Front Desk Pro (In-Person)

H&R Block, Inc.; Sun Valley (NV); On-site; USD 17,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a Client Service Professional / Receptionist for an in-person role in Nevada. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

The position offers evenings/weekends as needed during tax season, with training to advance toward tax preparation or leadership roles. This is a seasonal, in-person opportunity in a tax office environment.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal communication

Multitasking

Organization

MS Office/Teams/Scheduling tools

Evenings & weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Job description

H&R Block, Inc. is seeking a Client Service Professional / Receptionist for an in-person role in Nevada. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

The position offers evenings/weekends as needed during tax season, with training to advance toward tax preparation or leadership roles. This is a seasonal, in-person opportunity in a tax office environment.