Seasonal Client Experience Specialist

H&R Block, Inc.; Las Vegas (NV); On-site; USD 17,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Las Vegas to greet clients, manage scheduling, and support daily office operations. This in-person role offers training and a pathway into tax preparation or office leadership.

Responsibilities include guiding clients, coordinating with tax professionals, and maintaining a welcoming office environment with confidentiality for client information. Availability for evenings and weekends during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong communication and interpersonal skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Familiarity with basic computer programs (MS Office, Teams) and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a professional first impression at the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document scanning and organizing.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals and staff for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Team collaboration

Multi-tasking

Attention to detail

Customer service

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Las Vegas to greet clients, manage scheduling, and support daily office operations. This in-person role offers training and a pathway into tax preparation or office leadership.

Responsibilities include guiding clients, coordinating with tax professionals, and maintaining a welcoming office environment with confidentiality for client information. Availability for evenings and weekends during tax season is required.