Seasonal Client Services Receptionist (In-Person)

H&R Block, Inc.; Highland (CA); On-site; USD 23,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Las Vegas. This in-person role handles client check-in, scheduling, and day-to-day office operations, with potential growth into tax preparation or leadership roles.

The position requires strong interpersonal skills, multitasking, attention to detail, and comfort with MS Office and scheduling systems. Evening/weekend availability during tax season is needed.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities during the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check‑in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication

Multitasking

Detail oriented

Office software

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Las Vegas. This in-person role handles client check-in, scheduling, and day-to-day office operations, with potential growth into tax preparation or leadership roles.

The position requires strong interpersonal skills, multitasking, attention to detail, and comfort with MS Office and scheduling systems. Evening/weekend availability during tax season is needed.