In-Person Client Services Pro: Tax-Season Receptionist

H&R Block, Inc.; Pratt (KS); Presencial; USD 17.000 - 22.000; Tempo parcial

Resumo da vaga

H&R Block is seeking aseasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations alongside tax professionals. With training, this role can lead to tax preparation or office leadership and is an in-person position.

You'll handle check-in and document intake, maintain a tidy office, and collaborate with staff to ensure a seamless client experience while protecting confidential information.

Qualificações

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and professional communication with teammates and clients.
• Ability to multitask and prioritize throughout the day.
• Organizational skills with keen attention to detail.
• Comfort with basic computer programs (MS Office, scheduling tools).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and be the friendly face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain a clean, organized office to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with discretion and care.

Conhecimentos

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Basic computer skills

Evenings/weekends availability

Formação

High school diploma/GED

Ferramentas

Microsoft Office

Teams

Scheduling systems

Descrição da vaga

H&R Block is seeking aseasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations alongside tax professionals. With training, this role can lead to tax preparation or office leadership and is an in-person position.

You'll handle check-in and document intake, maintain a tidy office, and collaborate with staff to ensure a seamless client experience while protecting confidential information.