In-Office Client Services Pro | Growth Path in Tax

H&R Block, Inc.; Wilmington Island (GA); Vor Ort; USD 21.000 - 30.000; Teilzeit

Benefits dieser Stelle

Competitive pay

Comprehensive benefits

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face for clients. This in-person role includes greeting clients, scheduling, and supporting daily office operations alongside tax professionals.

Ideal candidates will provide a professional, confidential client experience, manage check-ins, and handle documents with care. Availability for tax-season evenings and weekends is required.

Qualifikationen

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Fast-paced environment

Client-centric

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Microsoft Office

Scheduling systems

Evenings/weekends availability

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Microsoft Teams

Scheduling software

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face for clients. This in-person role includes greeting clients, scheduling, and supporting daily office operations alongside tax professionals.

Ideal candidates will provide a professional, confidential client experience, manage check-ins, and handle documents with care. Availability for tax-season evenings and weekends is required.