In-Person Client Concierge for Tax Office

H&R Block, Inc.

Warren (AR)

On-site

USD 19,000 - 25,000

Full time

2 days ago

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Job summary

H&R Block, Inc. is seeking a seasonal, in-person Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. You will work with tax professionals to ensure a smooth, professional client experience and have opportunities to grow into tax preparation or leadership roles.

The role is in-person, requiring evenings and weekend availability during tax season, with a focus on client service, organization, and teamwork.

Qualifications

Experience in a fast-paced, client-centric environment.
Strong interpersonal and communication skills for professional client service.
Ability to multitask and manage competing priorities.
Organizational skills with attention to detail and follow-through.
Proficiency with basic computer programs (e.g., Microsoft Office, Teams) and scheduling tools.
Availability to work evenings and weekends during tax season.

Responsibilities

Greet clients and create a welcoming first impression.
Answer calls, schedule appointments, and match clients with tax professionals.
Manage client check-in and intake, including document scanning and organization.
Maintain office organization and cleanliness to support a professional experience.
Collaborate with tax professionals to ensure smooth daily operations.
Handle sensitive client information with confidentiality and care.