In-Person Client Concierge — Tax Office Reception

H&R Block, Inc.

Troy (Bradford County)

On-site

USD 17,000 - 22,000

Part time

8 days ago

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Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to be the friendly first contact for clients in a busy tax office. This in-person role manages scheduling, checks-in clients, and supports daily office operations.

You will collaborate with tax professionals, handle confidential information, and help ensure a smooth, welcoming client experience. Availability for evenings and weekends during tax season is required.

Qualifications

Experience in a fast-paced, client-centric environment.
Strong interpersonal and communication abilities for professional client service.
Ability to multitask and manage competing priorities.
Organizational skills with attention to detail.
Comfort with basic computer programs (e.g., Microsoft Office, Teams).
Availability to work evenings and weekends during tax season.

Responsibilities

Greet clients and create a welcoming first impression.
Answer calls, schedule appointments, and match clients with the right tax professional.
Manage client check-in and intake processes.
Maintain a tidy, professional office environment.
Collaborate with tax professionals to support daily operations.
Handle sensitive client information with confidentiality.