In-Person Client Concierge for Tax Season

H&R Block, Inc.; Bellaire (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Ohio. This in-person role will greet clients, manage scheduling, and support daily office operations alongside our team of tax professionals.

Training and clear guidance are provided, and this position can be a stepping stone into tax preparation or office leadership. You will contribute to a welcoming client experience, handle check-in and intake, and help maintain a professional office environment during tax

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams, scheduling systems).

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals and team for smooth operations.
• Handle sensitive client information with confidentiality.

Skills

Client service

Multitasking

Communication

Teamwork

Office software

Education

High school diploma/GED or equivalent

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Ohio. This in-person role will greet clients, manage scheduling, and support daily office operations alongside our team of tax professionals.

Training and clear guidance are provided, and this position can be a stepping stone into tax preparation or office leadership. You will contribute to a welcoming client experience, handle check-in and intake, and help maintain a professional office environment during tax