In-Person Client Concierge | Evenings & Weekends

H&R Block, Inc.; Emory (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals, handle check-in and intake, and maintain a welcoming, confidential environment.

This entry-level role offers training and a path into tax preparation or office leadership. If you enjoy helping people and staying organized in a busy service setting, this role provides valuable customer service

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage priorities throughout the day.
• Excellent organizational skills and attention to detail.
• Capable of using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth operations.
• Handle confidential client information with discretion.

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Team collaboration

Confidentiality

Customer service

Education

High school diploma/GED or equivalent

Tools

Microsoft Teams

Scheduling software

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals, handle check-in and intake, and maintain a welcoming, confidential environment.

This entry-level role offers training and a path into tax preparation or office leadership. If you enjoy helping people and staying organized in a busy service setting, this role provides valuable customer service