In-Person Client Concierge & Office Support (Evenings/Weekends)

H&R Block, Inc.

Louisville (MS)

On-site

USD 17,000 - 22,000

Part time

2 days ago

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Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office and support daily operations.

The role includes greeting clients, checks-in processes, and coordinating with tax professionals to match client needs with the right specialist. This in-person position requires strong communication, multitasking, and confidentiality, with availability for evenings and weekends during tax season.

Qualifications

Experience in fast-paced, client-centric environments.
Strong interpersonal and communication skills.
Ability to multitask and manage priorities.
Detail-oriented with good follow-through.
Comfort with Microsoft Office, Teams, and scheduling tools.
Availability to work evenings and weekends during tax season.

Responsibilities

Greet clients warmly and create a welcoming first impression.
Answer phone calls, schedule appointments, match clients with the right tax professional.
Manage client check-in and intake, including scanning and organizing documents.
Maintain office organization and cleanliness.
Collaborate with tax professionals to ensure seamless daily operations.
Handle sensitive client information with confidentiality.