IT Support Specialist - Hybrid/Remote (Windows & macOS)

GetJobSmart; Milwaukee (WI); Hybrid; USD 45,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

Bridgeway Valley Partners in Milwaukee, WI is seeking a full-time IT Support Specialist to maintain our technology infrastructure and assist employees with technical issues.

The role covers troubleshooting hardware and software, installing and configuring software, and supporting remote users. Candidates should have a bachelor’s degree in computer science or related field and at least two years of IT support experience, with proficiency in Windows and macOS.

Qualifications

• Bachelor's degree in computer science or a related field.
• At least two years of IT support experience.
• Proficiency in Windows and macOS, network protocols and security measures.
• Strong problem-solving skills and ability to work independently.

Responsibilities

• Troubleshoot hardware and software issues for staff.
• Assist employees with technology problems and monitor system performance.
• Install and configure new software and support remote users.

Skills

Bachelor's degree in Computer Science

IT support experience

Windows

macOS

Network protocols

Security measures

Problem-solving

Independence

Education

Bachelor's degree in computer science or a related field

Job description

Bridgeway Valley Partners in Milwaukee, WI is seeking a full-time IT Support Specialist to maintain our technology infrastructure and assist employees with technical issues.

The role covers troubleshooting hardware and software, installing and configuring software, and supporting remote users. Candidates should have a bachelor’s degree in computer science or related field and at least two years of IT support experience, with proficiency in Windows and macOS.