In-Office Insurance Administrative Specialist

Integris Group; Glastonbury (CT); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Employee Assistance Program (EAP)

401(k) with company match

Short and long-term disability

Paid time off and holidays

Job summary

Integris Group in Glastonbury, CT seeks an Administrative Assistant to be the in-office, client-facing first point of contact. You will interact with insureds, brokers, and senior staff, managing documents, billing coordination, and portal support.

The role requires strong communication, organization, and multi-tasking abilities, with professional handling of COIs and insurance documents. A non-exempt, full-time position based at the Glastonbury home office.

Qualifications

• Strong customer service orientation.
• Excellent written and verbal communication.
• Ability to manage multiple tasks.

Responsibilities

• Provide phone coverage for the main line during working hours.
• Mail processing for the company.
• Prepare insured documents received by phone, fax, and email.
• Organize documents and manage billing information for insureds.
• Assist in processing COIs and loss history requests with timely delivery.
• Report and coordinate portal issues with Marketing and Membership.

Skills

MS Office

Phone etiquette

Organizational skills

Education

High school diploma

AA/BA preferred

Tools

CRM software

Insurance systems

Job description

Integris Group in Glastonbury, CT seeks an Administrative Assistant to be the in-office, client-facing first point of contact. You will interact with insureds, brokers, and senior staff, managing documents, billing coordination, and portal support.

The role requires strong communication, organization, and multi-tasking abilities, with professional handling of COIs and insurance documents. A non-exempt, full-time position based at the Glastonbury home office.