In-Office Healthcare Admin & Office Support

Human Touch Health Care Agency; Richmond (VA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive Salary

Medical Insurance

Dental Insurance

PTO & Holidays

Aflac Benefits

Professional Growth

Supportive Leadership

Collaborative Environment

Job summary

Human Touch Home Health in Richmond, VA is seeking an Administrative Assistant to support our clinical team, leadership, patients, and referral partners in a full-time, in-office role. You will be the first voice our patients hear and help keep daily operations running smoothly.

Responsibilities include greeting visitors, answering calls, scheduling, maintaining records, onboarding new hires, and coordinating with clinicians.

Qualifications

• Must have strong customer service and communication abilities.
• Organizational and time management skills are essential.
• Experience with administrative tasks in a healthcare setting is a plus.
• Proficiency with Microsoft Office required; knowledge of HIPAA basics is helpful.

Responsibilities

• Welcome patients, visitors, and referral partners with professionalism and warmth.
• Answer and direct incoming phone calls.
• Schedule appointments and assist with daily office operations.
• Prepare, scan, file, and maintain patient and employee records.
• Assist with onboarding paperwork and administrative support for new hires.
• Order office supplies and maintain an organized office environment.
• Support leadership with reports, correspondence, and special projects.
• Coordinate communication between clinicians, patients, physicians, and office staff.
• Ensure confidential information is handled in accordance with HIPAA guidelines.

Skills

Excellent Customer Service

Communication Skills

Organizational Skills

Time Management

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Human Touch Home Health in Richmond, VA is seeking an Administrative Assistant to support our clinical team, leadership, patients, and referral partners in a full-time, in-office role. You will be the first voice our patients hear and help keep daily operations running smoothly.

Responsibilities include greeting visitors, answering calls, scheduling, maintaining records, onboarding new hires, and coordinating with clinicians.