Home Health Ops & Communications Coordinator - In-Office

Five Star Home Health Care LLC

Chantilly (VA)

On-site

USD 28,000 - 30,000

Full time

3 days ago

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Benefits offered by this job

Benefits

Job summary

Five Star Home Health Care LLC in Chantilly, VA is seeking a detail‑oriented receptionist to be the first point of contact for patients, families, clinicians and partners. This full‑time, in‑person role operates Monday through Friday, 9 am–5 pm, at our Chantilly headquarters and offers benefits.

The ideal candidate will have basic medical terminology knowledge, solid administrative skills, and prior home health experience.

Qualifications

Previous home health experience required.
Working knowledge of basic medical terminology.
Familiarity with home health operations and clinical communications.
Strong organizational and detail‑oriented work ethic.
Excellent verbal and written communication skills.

Responsibilities

Answer and manage incoming calls/chats from patients, caregivers, clinicians, physician offices, and healthcare partners.
Understand the nature of clinical and operational calls and route or escalate them appropriately.
Communicate effectively using basic medical and home health terminology.
Support day-to-day home health office and clinical operations.
Assist with administrative and clerical tasks related to patient care and office operations.
Manage incoming documents, faxes, mail, and packages.
Maintain organized records and information.
Handle multiple calls and priorities while ensuring requests are followed through.
Provide responsive, professional service to patients, families, employees, and healthcare partners.