Delaware Client Service Specialist – In-Office

Capitol Services, Inc.; Dover, Northern (DE, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Discretionary bonus

Medical plans (3 options)

Employer-paid benefits

401(k) with employer contribution

Paid time off

Company events & development

Work-life balance encouragement

Job summary

Capitol Services in Dover, DE is seeking a Delaware Client Service Specialist to support corporate filings and document retrieval from 9am–6pm EST, Monday–Friday, in-office. You will interact with clients and colleagues, manage orders, and ensure accuracy in filings and invoicing.

Ideal candidates have 5+ years in nationwide corporate filings, strong DCIS knowledge, and excellent communication. We offer competitive hourly pay, benefits, and an emphasis on work-life balance.

Qualifications

• 5+ years of experience in nationwide corporate filings and document retrieval, including DCIS familiarity.
• Strong organizational and time management skills with ability to multi-task and meet deadlines.
• Excellent verbal and written communication, professional and courteous with clients and colleagues.
• Adaptable and eager to learn new tools and processes in a fast-paced environment.

Responsibilities

• Communicate with clients, coworkers, correspondents, and jurisdiction employees clearly and professionally.
• Provide direct Delaware office coverage and access to the state filing system.
• Build transactions in systems and route order components to teammates or state offices.
• Access public record websites to file and retrieve documents.
• Review, prepare, and submit filings with attention to rules and regulations.
• Generate client proposals with fees and turnaround expectations.
• Maintain accurate records for invoicing and traceability.

Skills

5+ years corporate filings

DCIS familiarity

Excellent communication

Time management

Team player

Adaptable

Microsoft Office

Adobe PDF

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Adobe PDF

Job description

Capitol Services in Dover, DE is seeking a Delaware Client Service Specialist to support corporate filings and document retrieval from 9am–6pm EST, Monday–Friday, in-office. You will interact with clients and colleagues, manage orders, and ensure accuracy in filings and invoicing.

Ideal candidates have 5+ years in nationwide corporate filings, strong DCIS knowledge, and excellent communication. We offer competitive hourly pay, benefits, and an emphasis on work-life balance.