Front Desk & Guest Services Specialist

Bally’s Corporation; Dover (DE); On-site; USD 52,073 - 67,695; Full time

Job summary

Bally's Corporation in Dover, DE is seeking a Clerk - Front Office. This full-time role supports guest check-in/check-out and coordinates hotel services to maximize satisfaction and revenue.

Ideal for an entry-level hospitality candidate eager to learn front desk operations and guest services, with exposure to events, VIP arrivals, and group check-ins/out in a busy casino/hotel environment.

Responsibilities

• Ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest.
• Registers guests into the hotel in a prompt and courteous manner; prepares for group check in and out and VIP arrivals; stays informed of events and functions in the area.

Job description

Bally's Corporation in Dover, DE is seeking a Clerk - Front Office. This full-time role supports guest check-in/check-out and coordinates hotel services to maximize satisfaction and revenue.

Ideal for an entry-level hospitality candidate eager to learn front desk operations and guest services, with exposure to events, VIP arrivals, and group check-ins/out in a busy casino/hotel environment.