Client Services Specialist – Corporate Filings (Dover, DE)

Capitol Services; Dover (DE); On-site; USD 54,000 - 73,000; Full time

Benefits offered by this job

Discretionary bonus

Medical plans (3 options)

Employer-paid medical, dental, vision

401(k) with company match

EAP, life, LTD

Paid time off 4 weeks + 10 holidays

Office events & development

Job summary

Capitol Services in Dover, DE, seeks a Delaware Client Service Specialist to support clients with corporate filings and document retrieval. The role is full-time, in-office, 9am–6pm EST, Monday–Friday, ensuring accurate processing and strong client communication.

You will handle order building, filings submission, and proactive coordination with state offices while maintaining confidentiality and maintaining high service levels.

Qualifications

• 5+ years of experience in nationwide corporate public record filings and document retrieval.
• Familiarity with Delaware Corporate Information System (DCIS).
• Experience with corporate transactions including formation, qualification, merger, dissolution filings.

Responsibilities

• Communicate with clients, coworkers, correspondents, jurisdiction employees, and others clearly and professionally.
• Provide in-office Delaware-based order processing and support for public record filings.
• Build transactions using systems and release order portions to staff and state offices.
• Access public record websites to file and retrieve documents.
• Review and submit filings with attention to rules and regulations.
• Generate client proposals including fees and turnaround expectations.

Skills

Communication skills

Organization & time mgmt

Adaptability

Problem solving

Coachable

Positive attitude

Team player

Confidentiality

Tools

Microsoft Office

Adobe PDF

Job description

Capitol Services in Dover, DE, seeks a Delaware Client Service Specialist to support clients with corporate filings and document retrieval. The role is full-time, in-office, 9am–6pm EST, Monday–Friday, ensuring accurate processing and strong client communication.

You will handle order building, filings submission, and proactive coordination with state offices while maintaining confidentiality and maintaining high service levels.