Public Works Admin & Front Desk Specialist

DelDOT; Dover (DE); On-site; USD 42,000 - 56,000; Full time

Job summary

DelDOT in Dover, Delaware seeks an Administrative Specialist to support the Public Works Engineer. The role handles front-desk customer service, processes permit applications, maintains records, schedules meetings, and assists in timekeeping for about 15 staff. Strong data entry and office software skills are essential.

Applicants should have related experience and/or an Associate’s degree or higher. The position requires compliance with state regulations, benefits details available on the

Qualifications

• One year of office support experience such as drafting routine correspondence, handling mail, answering phones, or maintaining files.
• One year of document processing experience reviewing records for completeness and conformity with laws and procedures.
• One year of using an automated information system to manage data.
• Six months’ experience using standard computer software to create documents, spreadsheets, or maintain databases.
• Possession of an Associate’s degree or higher.

Responsibilities

• Acts as liaison with internal/external contacts, coordinating activities and guiding administrative matters.
• Creates documents, presentations, manages schedules, and maintains policies and training materials.
• Delivers excellent customer service in person or electronically.
• Manages records, ensures retention compliance, and maintains data in databases.
• Supports higher-level staff with data collection, reporting, and performance tracking.

Skills

Customer service

Data entry

Office software

Record keeping

Time management

Education

Associate's degree or higher

Tools

Microsoft Office

Database software

Job description

DelDOT in Dover, Delaware seeks an Administrative Specialist to support the Public Works Engineer. The role handles front-desk customer service, processes permit applications, maintains records, schedules meetings, and assists in timekeeping for about 15 staff. Strong data entry and office software skills are essential.

Applicants should have related experience and/or an Associate’s degree or higher. The position requires compliance with state regulations, benefits details available on the