In-Office Client Services Concierge

H&R Block, Inc.; Mexico (MO); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block is seeking aseasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling, support daily operations, and collaborate with tax pros.

This in-person role offers training and potential growth into tax preparation or office leadership, with evenings/weekends required during tax season. The position emphasizes client service, confidentiality, and teamwork in a fast-paced environment, with competitive pay and benefits as part of

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills to interact with clients and team.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail.
• Comfort using Microsoft Office, Teams, and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Job description

H&R Block is seeking aseasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling, support daily operations, and collaborate with tax pros.

This in-person role offers training and potential growth into tax preparation or office leadership, with evenings/weekends required during tax season. The position emphasizes client service, confidentiality, and teamwork in a fast-paced environment, with competitive pay and benefits as part of