In-Office Client Concierge & Receptionist

H&R Block, Inc.; Nixa (MO); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Life balance support

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with a team of tax professionals to ensure a professional client experience and confidentiality in handling sensitive information.

This in-person role requires strong interpersonal skills, multitasking, and flexibility to work evenings and weekends during tax season.

Qualifications

• Experience in fast-paced, client-centric roles.
• Strong interpersonal and communication abilities for client interactions.
• Ability to multitask and handle competing priorities.
• Excellent organizational skills with attention to detail.
• Comfort with basic computer tools and scheduling software.
• Available for evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain a clean, organized office to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Basic computer skills

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with a team of tax professionals to ensure a professional client experience and confidentiality in handling sensitive information.

This in-person role requires strong interpersonal skills, multitasking, and flexibility to work evenings and weekends during tax season.