In-Office Client Service Specialist - Reception

H&R Block, Inc.; Warrensburg (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Growth opportunities

Job summary

H&R Block, Inc. in Warrensburg, MO is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients.

This in-person role includes greeting clients, scheduling, and supporting daily office operations alongside tax professionals. You will manage client check-in, route clients to the appropriate tax professional, and maintain a tidy, professional office environment while handling sensitive information with discretion.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for teamwork and client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organizing.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals and team members for smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Multitasking

Attention to detail

Communication

Time management

Confidentiality

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Warrensburg, MO is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients.

This in-person role includes greeting clients, scheduling, and supporting daily office operations alongside tax professionals. You will manage client check-in, route clients to the appropriate tax professional, and maintain a tidy, professional office environment while handling sensitive information with discretion.