In-Office Client Service Specialist & Reception

H&R Block, Inc.; Charleston (SC); In loco; USD 29.000 - 36.000; Part-time

Descrizione del lavoro

H&R Block, Inc. in Charleston, SC is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage check-in and scheduling, and support daily office operations with a friendly, professional presence.

You’ll work with tax professionals, handle confidential client information, assist with document scanning, and help match clients with the right tax specialist while ensuring a smooth, accurate client experience during tax season.

Competenze

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (e.g., Microsoft Office, Teams and scheduling systems)
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Conoscenze

Client service

Interpersonal communication

Multitasking

Organizational skills

Computer skills

Evenings/weekends availability

Formazione

High school diploma/GED

Strumenti

Microsoft Office

Microsoft Teams

Scheduling systems

Descrizione del lavoro

H&R Block, Inc. in Charleston, SC is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage check-in and scheduling, and support daily office operations with a friendly, professional presence.

You’ll work with tax professionals, handle confidential client information, assist with document scanning, and help match clients with the right tax specialist while ensuring a smooth, accurate client experience during tax season.