In-Office Client Service & Receptionist (Tax Season)

H&R Block, Inc.; Wichita (KS); On-site; USD 21,000 - 28,000; Full time

Job summary

H&R Block in Wichita, KS is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office and support daily operations. The role involves greeting clients, scheduling, intake, and coordinating with tax professionals in a fast-paced environment.

Candidates should have strong communication skills, multitask well, and maintain confidentiality of client information, with availability for tax-season evenings and weekends.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; able to collaborate with team members and serve clients professionally.
• Able to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Communication

Multitasking

Team collaboration

Confidentiality

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block in Wichita, KS is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office and support daily operations. The role involves greeting clients, scheduling, intake, and coordinating with tax professionals in a fast-paced environment.

Candidates should have strong communication skills, multitask well, and maintain confidentiality of client information, with availability for tax-season evenings and weekends.