In-Office Client Concierge & Scheduling

H&R Block, Inc.; Buckeye (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Buckeye, AZ to be the welcoming face of the office. You will greet clients, manage check-in, answer calls, schedule appointments, and connect clients with the right tax professional.

This in-person role offers training and opportunities to grow into tax preparation or office leadership, with evenings and weekends required during tax season and a focus on confidentiality and teamwork.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage multiple priorities.
• Attention to detail and organization with follow-through.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Multitasking

Communication

Organizational skills

Microsoft Office

Scheduling systems

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office Suite

Teams

scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Buckeye, AZ to be the welcoming face of the office. You will greet clients, manage check-in, answer calls, schedule appointments, and connect clients with the right tax professional.

This in-person role offers training and opportunities to grow into tax preparation or office leadership, with evenings and weekends required during tax season and a focus on confidentiality and teamwork.