In-Office Client Concierge & Scheduler — Tax Season

H&R Block, Inc.; Texas; On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to be the welcoming face of our office. You will greet clients, manage check-in and scheduling, and support daily office operations alongside tax professionals in a busy, in-person environment.

Ideal candidates will have strong interpersonal and communication skills, multitasking ability, and comfort with basic Office tools. Evening and weekend availability during tax season is required.

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team and clients.
• Ability to multitask and manage priorities all day.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic office software and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax pros.
• Manage check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information confidentially.

Skills

Client service

Interpersonal skills

Multitasking

Communication

Organizational skills

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to be the welcoming face of our office. You will greet clients, manage check-in and scheduling, and support daily office operations alongside tax professionals in a busy, in-person environment.

Ideal candidates will have strong interpersonal and communication skills, multitasking ability, and comfort with basic Office tools. Evening and weekend availability during tax season is required.