In-Office Client Concierge: Reception & Scheduling

H&R Block, Inc.; Metairie (LA); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. in Metairie, LA is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You’ll manage client scheduling, support daily office operations, and collaborate with tax professionals.

With training and support, this role can lead to tax preparation or office leadership. The position is in-person and requires evenings and weekends during tax season, offering a stepping stone in a dynamic, client-focused environment.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong communication and interpersonal skills.
• Ability to multitask and manage priorities.
• Professionalism and confidentiality.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients to a tax professional.
• Manage check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information with confidentiality.

Skills

Experience in fast-paced client‑centic

Interpersonal and communication skills

Multitask and manage priorities

Organizational skills

Availability for evenings/weekends tax

Education

High school diploma or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Metairie, LA is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You’ll manage client scheduling, support daily office operations, and collaborate with tax professionals.

With training and support, this role can lead to tax preparation or office leadership. The position is in-person and requires evenings and weekends during tax season, offering a stepping stone in a dynamic, client-focused environment.