In-Office Client Concierge & Front Desk Pro

H&R Block, Inc.; River View Township (MO); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations in-person in Missouri.

The role involves matching clients with tax professionals, handling check-ins, and maintaining an organized reception area with discretion for confidential information. Ideal candidates will have strong communication skills, the ability to multitask during tax season, and experience in fast-paced client-facing

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Proficiency with Microsoft Office, Teams, and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Multitasking

Interpersonal communication

Attention to detail

Microsoft Office / scheduling tools

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations in-person in Missouri.

The role involves matching clients with tax professionals, handling check-ins, and maintaining an organized reception area with discretion for confidential information. Ideal candidates will have strong communication skills, the ability to multitask during tax season, and experience in fast-paced client-facing