In-Office Banking Center Advisor — Customer Service & Sales

WesBanco Bank, Inc.; Riverdale Park (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) with employee match

Health insurance

Dental and Vision

Job summary

WesBanco Bank, Inc. in Riverdale Park, MD is seeking a Customer Service Advisor 1 to support retail banking efforts in a fully in-office role. The position emphasizes opening deposit accounts, handling cash, identifying sales opportunities, and referring customers to bank partners.

You will engage with customers, perform outbound onboarding calls, and maintain compliance with bank policies while delivering exceptional service and building long-term relationships. Competitive benefits apply.

Qualifications

• High School Diploma or GED required.
• Minimum of one year of banking experience preferred.
• Minimum of three years of Cash Handling, Sales, and Customer Service experience preferred.

Responsibilities

• Opens new deposit accounts and manages cash drawer with proper balancing.
• Promotes bank products and services and makes referrals to partners.
• Engages in outbound calls for onboarding and prospecting Retail customers.
• Provides excellent customer service and resolves issues professionally.
• Maintains security procedures and adheres to bank policies.

Skills

Customer Service

Sales

Cash Handling

Interpersonal Communication

Teamwork

Education

High School Diploma or GED

Job description

WesBanco Bank, Inc. in Riverdale Park, MD is seeking a Customer Service Advisor 1 to support retail banking efforts in a fully in-office role. The position emphasizes opening deposit accounts, handling cash, identifying sales opportunities, and referring customers to bank partners.

You will engage with customers, perform outbound onboarding calls, and maintain compliance with bank policies while delivering exceptional service and building long-term relationships. Competitive benefits apply.