Banking Relationship & Sales Advisor

WesBanco Bank Inc.; Rockville (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid time off and holidays

Job summary

WesBanco Bank Inc. in Rockville, MD is seeking a Customer Service Advisor to deliver outstanding service, open deposits, and promote banking products. The role emphasizes relationship building and proactive outreach to onboard new Retail customers and expand existing relationships, with strong adherence to bank policies.

The position requires excellence in service delivery, security awareness, and teamwork to meet branch goals and referral targets while supporting daily banking center operations.

Qualifications

• Must possess ability to interact and build positive customer relationships
• Excellent customer service skills and ability to promote bank products
• Ability to generate new financial relationships through outbound calls and referrals

Responsibilities

• Provide excellent customer service and identify sales opportunities
• Open new deposit accounts and process transactions
• Make referrals to internal and external partners for products/services
• Promote bank products and services and build customer relationships
• Conduct outbound calls for onboarding and prospecting Retail customers

Skills

Customer service

Sales

Relationship building

Outbound calls

Education

High school diploma

Tools

Microsoft Outlook 365

Banking software

Job description

WesBanco Bank Inc. in Rockville, MD is seeking a Customer Service Advisor to deliver outstanding service, open deposits, and promote banking products. The role emphasizes relationship building and proactive outreach to onboard new Retail customers and expand existing relationships, with strong adherence to bank policies.

The position requires excellence in service delivery, security awareness, and teamwork to meet branch goals and referral targets while supporting daily banking center operations.