Banking Center Advisor: Service, Sales & Relationships

WesBanco Bank Inc.; Leonardtown (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with match

PTO and holidays

Overtime incentives

Job summary

WesBanco Bank Inc. in Leonardtown, MD is seeking a Customer Service Advisor to provide exceptional service, open deposit accounts, and identify opportunities to promote bank products to customers and partners.

The role emphasizes relationship building, outbound onboarding calls, and proactive promotion of banking services. A minimum of one year banking experience and a high school diploma are preferred. The position offers a robust benefits package and competitive pay.

Qualifications

• High School Diploma or GED required.
• Minimum of one year banking experience preferred.
• Minimum of three years of cash handling, sales and customer service experience preferred.

Responsibilities

• Models the Bank's Mission, Vision, and Pledge.
• Assess financial needs of Banking Center customers and refer to business partners for bank products/services.
• Open new deposit accounts and process transactions with accurate cash handling.
• Follow security, audit procedures and ensure daily operations run smoothly.
• Achieve production and referral goals through relationship development, outbound calls, and onboarding calls.
• Promote team environment by communicating with branch staff and peers.

Skills

Customer service

Relationship building

Outbound calling

Sales referrals

Banking product knowledge

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. in Leonardtown, MD is seeking a Customer Service Advisor to provide exceptional service, open deposit accounts, and identify opportunities to promote bank products to customers and partners.

The role emphasizes relationship building, outbound onboarding calls, and proactive promotion of banking services. A minimum of one year banking experience and a high school diploma are preferred. The position offers a robust benefits package and competitive pay.