In-Office Administrative Specialist II - Eligibility & Support

State of South Carolina; South Carolina; On-site; USD 35,000 - 47,000; Full time

Job summary

The State of South Carolina Department of Health and Human Services is seeking an Administrative Specialist II to support eligibility staff in Charleston County. This in-office role focuses on screening applications, assisting clients, and resolving problems while maintaining efficient case processing and excellent customer service.

Responsibilities include handling filings in OnBase, coordinating mail, supplies, and reporting.

Qualifications

• High school diploma or equivalent required.
• Experience in clerical or administrative support is preferred.
• Familiarity with HIPAA confidentiality rules is expected.

Responsibilities

• Assist clients in person or via telephone; answer questions and resolve problems.
• Review applications for completeness and scan into OnBase with correct indexing.
• Maintain filing system, receive/handle mail, and distribute to staff daily.
• Attend meetings and training sessions; schedule work and meet deadlines.
• Perform emergency preparedness duties as required.

Skills

Customer service

Administrative support

Records screening

Time management

Education

High school diploma

Tools

OnBase

Job description

The State of South Carolina Department of Health and Human Services is seeking an Administrative Specialist II to support eligibility staff in Charleston County. This in-office role focuses on screening applications, assisting clients, and resolving problems while maintaining efficient case processing and excellent customer service.

Responsibilities include handling filings in OnBase, coordinating mail, supplies, and reporting.