Administrative Specialist II — Eligibility & Client Support

State of South Carolina; South Carolina; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Dental, Vision, and Life

15 days annual leave

15 days sick leave

13 paid holidays

State Retirement Plan

Job summary

State of South Carolina is seeking an Administrative Specialist II for the Localized Eligibility Processing (LEP) in Anderson County. This in-office role provides administrative support to eligibility staff, screens applications, and resolves problems to improve case processing efficiency.

Must maintain punctuality and exemplify customer service. Responsibilities include scanning documents into OnBase, managing mail and supplies, and performing duties as assigned while adhering to HIPAA

Qualifications

• Assists clients in person or via telephone and screens applications.
• Reviews incoming applications and ensures completeness; scans into OnBase.

Responsibilities

• Provide administrative assistance to eligibility staff to improve processing efficiency.
• Maintain filing system and handle incoming/outgoing mail and deliveries.
• Prepare reports and keep supplies/forms inventory.
• Attend meetings and training; adhere to schedules and deadlines.
• Uphold agency policies and HIPAA confidentiality rules.

Skills

Customer service

Time management

Administrative support

OnBase scanning

HIPAA confidentiality

Education

High school diploma

Tools

OnBase

Job description

State of South Carolina is seeking an Administrative Specialist II for the Localized Eligibility Processing (LEP) in Anderson County. This in-office role provides administrative support to eligibility staff, screens applications, and resolves problems to improve case processing efficiency.

Must maintain punctuality and exemplify customer service. Responsibilities include scanning documents into OnBase, managing mail and supplies, and performing duties as assigned while adhering to HIPAA