Administrative Specialist II: Eligibility & Member Services

State of South Carolina; Alabama; On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long Term Disability

Life Insurance

Annual leave

Sick leave

Paid holidays

Retirement plan

Deferred compensation

Job summary

The South Carolina Department of Health and Human Services is seeking an Administrative Specialist II for the Localized Eligibility Processing (LEP) team in Sumter County. This is an in-office role focused on eligibility processing and daily administrative tasks.

The incumbent will assist clients, screen applications, and support staff by scanning documents into OnBase, handling mail, maintaining supplies, and preparing reports.

Qualifications

• A high school diploma is required or equivalent.
• Related clerical experience may substitute for a high school diploma.
• Knowledge of laws, regulations and agency policies relevant to the agency of employment.
• HIPAA/Medicaid confidentiality rules apply.

Responsibilities

• Assist clients in person or via telephone, screen applications, provide referrals and resolve problems.
• Review, process and route applications; ensure completeness and accurate OnBase indexing.
• Manage mail, supplies, and filing; prepare reports and deliver mail as required.
• Support emergency preparedness duties and participate in meetings and trainings.
• Attend to tasks timely and maintain schedules.

Skills

Customer service

Time management

Attention to detail

HIPAA compliance

Education

High school diploma or equivalent

Job description

The South Carolina Department of Health and Human Services is seeking an Administrative Specialist II for the Localized Eligibility Processing (LEP) team in Sumter County. This is an in-office role focused on eligibility processing and daily administrative tasks.

The incumbent will assist clients, screen applications, and support staff by scanning documents into OnBase, handling mail, maintaining supplies, and preparing reports.